Consulting Services
Our Consulting Expertise
Club Operational Audits
Member & Community Surveys
Brand Development
Membership Marketing

Strategic Planning 
Club Operating Documents 
Governance/Document Review
Human Resource Services


Private Club Associates
Macon Offices:
544 Mulberry Street, Suite 200
Macon, GA 31201
Phone 478.741.7996
Fax 478.741.6743 info@privateclubassociates.com

Atlanta Offices:
2750 Holcomb Bridge Rd, Suite 220
Alpharetta, GA 30022
Phone 678.585.9120
Fax 678.585.9122

Club Operational Audits


A qualified, unbiased opinion can either validate the need for change or be the impetus that leads to change. Private Club Associates’ comprehensive 560 question audit evaluates the golfer/member experience, the operating platform and the performance benchmarks for each department of your golf club. After visiting your golf club and conducting the audit, PCA will prepare a detailed report and presentation that explains findings and recommends actions needed to achieve the proper balance between golfer/member experience and financial performance.  Private Club Associates Operational Audits focus on:

  • reviewing standards of operation for your golf or country club
  • measuring performance against these standards
  • examining and analyzing deviations
  • recommending suggestions for improvement
  • reappraising standards based on experience and on your current market.

Private Club Associates’ audits probe the following areas:

  • accounting (including software)
  • human resources
  • golf operations
  • golf course maintenance (including contracts)
  • membership marketing, brand positioning and administration
  • social networking and communication 
  • food and beverage operations
  • tennis operations
  • fitness operations
  • swimming
  • maintenance of clubhouse, tennis pools and fitness facility
  • club programming
  • structure of the Board and committees
  • administration and safety
 
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